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I’m excited to introduce the most transformational product Verifiable has launched to date: CredAgent™, the first autonomous agent designed to automate end-to-end credentialing with human oversight.
This isn’t just another workflow tool. CredAgent represents a fundamental shift in how credentialing work gets done.
The Growing Tension in Healthcare Operations
Healthcare organizations are under more pressure than ever. Health plans and provider organizations are being asked to do more with less, while navigating increasing regulatory complexity, rising administrative costs, and intensifying competition. Leaders are expected to reduce operating expenses without compromising compliance, quality, or access to care.
At the same time, healthcare administration remains one of the most inefficient parts of the system. Billions of dollars are lost each year to manual processes, fragmented data and human error. Credentialing, in particular, has remained stubbornly manual despite being mission-critical to patient safety, network growth, revenue and operational costs.
Verifiable’s Mission Since Day One
When we launched Verifiable in 2020, our focus was clear: deliver industry-leading technology to drive efficiency, quality and compliance across the healthcare system. We started by modernizing credentialing infrastructure through APIs and software that could finally meet the reliability, speed, and transparency requirements of large healthcare organizations.
Since then, we’ve continued to push the industry forward, challenging legacy assumptions about how credentialing must be done. And now, the next leap is here.
That leap is AI and autonomous agents.
Moving Beyond Outsourcing and Status-Quo Models
Much of the industry continues to rely on outsourced services and offshore BPO models, approaches that were designed decades ago to reduce costs, not to optimize outcomes. While these models may seemingly reduce line-item expenses, they often introduce new challenges with limited transparency, inconsistent quality, long turnaround times, and a loss of operational control, resulting in additional internal staffing to support these gaps.
At Verifiable, we believe the future looks very different.
Instead of outsourcing credentialing work, we’re building technology that allows organizations to own the process, while operating at a scale and efficiency that was never before possible.
Meet CredAgent™
CredAgent is an autonomous credentialing agent capable of reasoning, verifying, and executing complex credentialing workflows from start to finish.
It doesn’t just follow rules, it understands context, makes decisions, and documents the reasoning behind every action it takes.
With CredAgent, a single credentialing specialist can manage a team of agents that operate around the clock day, night, and weekends without burnout or degradation in quality.
The result is transformative:
- Up to 10× productivity gains
- Significant reduction in human error
- Improved compliance and consistency
- Full transparency, audit history, and accountability
Every decision CredAgent makes is logged, explainable, and reviewable, giving organizations complete oversight and confidence.
A Better Way Forward
Why outsource credentialing work through antiquated offshore models, or previously attempted and failed alliances for cost sharing, when you can achieve better cost efficiency, greater control, and higher quality with a small internal team managing CredAgent?
This is not about replacing people, it’s about elevating them. CredAgent allows credentialing professionals to shift from repetitive manual work to higher-value oversight, exception handling, and strategic initiatives.
Welcome to the New Standard
CredAgent represents the future of credentialing and we believe it sets a new industry standard.
In a world of autonomous agents, APIs are foundational. From day one Verifiable has been API-first, and remains the only truly API-first credentialing company, uniquely positioned to deliver autonomous agents and transformational automation.
This is what happens when modern infrastructure, enterprise-grade software, and autonomous AI come together with a clear mission: to eliminate waste, improve outcomes, and move healthcare forward.
Welcome to the future of credentialing. Schedule a demo and we would love to show you and set you up to try CredAgent yourself.
